Service & Maintenance

The HotChilly Service & Maintenance division will ensure your system continues to run efficiently and to its specified capabilities by carrying out regular maintenance checks. HotChilly is also the only mechanical company within New Zealand to have completed and passed Automated Logic Web Ctrl V4 training under the supervision of BAS.

11+ACC+1.jpg
ACC+2.jpg
Helicopter.jpg

Commercial Service & Maintenance

Routine maintenance is important to ensure that the equipment and systems installed run as per their design and capacity. HotChilly will design a maintenance package to suit the needs of your system, as the number of visits per year and the labour will vary for each building. As well as an individually designed package the service division offers:

  • monthly automated task scheduling and written reports detailing any
    recommendations

  • trained service technicians who are available on request to provide any technical
    advice and urgent fault diagnosis and assistance 24/7 

  • the option to provide and service a remote link capability for building management
    systems if and where appropriate

  • in-house HVAC and design engineers that also provide support and back up where necessary

Regular maintenance of your system ensures that:

  • your building complies with the building act

  • your system continues to run efficiently and to specified capabilities

  • any potential problems are spotted in advance

  • service call-outs and sudden malfunctions are minimised

  • occupants experience a year round controlled environment 

HotChillys 24/7 RAPID RESPONSE means just that! If you have an URGENT problem with your commercial HVAC system you can contact them at any time of the day or night on (04) 384 4247 or 0800 468 111.

Dining+Room+and+High+Wall.jpg
kj_yellow_couch_cmyk.jpg
Ceiling%2BGrilles.jpg

Residential Service & Maintenance

HotChilly will remind you when your annual service is due. They will check & clean the condensate drain, the drain outlets, tighten electrical connections and check for leaks. They will also test the overall operation of your Heat Pump to ensure that it is operating as per its design and capacity. A clean unit will keep your Heat Pump running efficiently and prevent musty odors being emitted.

HotChillys annual servicing will also ensure that you preserve the warranty conditions of your new product (manufacturer warranties are valid for 5 years).

If you have any problems with your Heat Pump call HotChilly on 0800 HOT 111. 

If you have not heard from HotChilly for a while or want to be put on the ‘Dirty Service’ email list, please send through your details today!